Do you meet your compliance obligations? Would your staff, your equipment and your procedures perform in the event of an emergency? 

Trainers have first-hand operational front line emergency management experience and expertise, managing real world emergencies on a day to day basis.

The Fire and Emergency Response training is designed for persons who may be required to operate First Attack Fire Fighting equipment to suppress fires in the workplace and coordinate and control response procedures and evacuations in the event of emergencies. Training includes practical use of fire fighting equipment.

Australian Standard AS3745 states that emergency training should be conducted at intervals not exceeding six months.

Delivered in partnership with EMS RTO 91763. Certificates issued by RTO 91763. 

Fire and Emergency Response Course Dates

The Ergonomic Essentials: Workstation Setup/Posture and Stretching is a practical training course with a focus on correct posture and ergonomics to help prevent potential injury in the workplace. The correct posture and setup of the workstation is essential in all industries. Effective warm-up and stretching are useful pre-task to ensure the body is ready for work. Movement and stretching exercises throughout the day are important as many workers now have highly static and sedentary jobs. This training is delivered by an experienced Occupational Therapist.

Boom Length 11 metres or more – High Risk Work Licence TLILIC0005 

Elevated Work Platform operation is classified as high risk work and therefore legislation requires workers to be assessed for competency. This course is delivered by experienced trainers and assessed by SafeWork NSW approved assessors.

Training and assessment delivered in Partnership with Achieve Training & Assessment Services RTO 90659

This course is designed to provide participants with the knowledge and ability to safely operate an elevating platform over 11 metres according to SafeWork NSW standards.

The $81.00 fee for the processing of your National Photo Licence is to be paid to Australia Post on top of the course cost and must be paid within 60 days of the course completion date. On completion of the course you will receive an Interim Certificate to take to the Post Office with a Passport Photo. You will be able to drive an EWP on the Interim Certificate for 60 days until you receive your National Photo Licence.

Note: This course is occasionally scheduled to run on Saturdays. Please ensure you check dates when booking.

TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more)

 RIIHAN301E Operate elevating work platform (under 11 metres)

Elevated Work Platform operation is classified as high risk work and therefore legislation requires workers to be assessed for competency. This course is delivered by experienced trainers/assessor and awards participants with a Statement of Attainment and a Wallet sized competency card on successful completion.

Training and assessment delivered in Partnership with Achieve Training & Assessment Services RTO 90659

This course is designed for operators who will be working under the height of 11 metres or operating Scissor Lifts where a SafeWork NSW Certificate of Competency is not required.

Note that for EWP under 11 Metres we offer the RIIHAN301E (for which a Statement of Attainment is issued) OR the EWPA Yellow card course.  They are two different courses and this will need to be identified when booking.

• EWPA Yellow Card is NOT a Nationally Recognised Unit of Competency but a Nationally Recognised course.  Students will only receive the EWPA Yellow card with the specific machines they have completed on their cards e.g. SL; BL; TL.

•  RIIHAN301E Operate Elevating Work Platform (under 11 metres) IS a Nationally Recognised Unit of Competency course.  Students will receive a Statement of Attainment with the Unit of Competency only (not machine specific on their Certificate) from the authorising RTO.

A Yellow Card allows the operation of the following machines:

Machine Classes to Choose From

A different ticket is required for each class. At the time of booking you are required to advise which machine(s) you would like training for:

1. Scissor Lift (SL)

2. Self-Propelled Boom Lift (BL)

3. Trailer Mounted Boom LIft (TL)  *note that additional charges will apply for hire charge of this machine

An additional $100 applies for each additional machine booked on the same day. Up to 3 machines can be trained in one day, depending on class size.

On completion of the course you will receive an Interim Certificate and once we have submitted the paperwork and assessments to the Elevating Work Platform Association you will receive your National Photo Licence.

Duration:

7 hrs (8:30am – 4:00pm)

Cost Options:

Fees below include course materials, refreshments and lunch at the venue:

• $400.00 per person (GST free) for one machine (e.g. Scissor Lift)

Up to three machines can be trained in one day depending on class size. Each additional machine is an additional $100 per machine so long as trained on the same day.

• $500.00 per person if two machines are required (e.g. Scissor Lift and Boom Lift under 11m) and only if the training for the two machines is completed on the same day.
• $600 per person for three machines trained in one day.

Note:

Truck Mounted Boom Lift (TM) and Vertical Lift (VL) training is available for onsite training only, at your workplace, when you have a minimum of 8 people to attend and suitable equipment on site and an adequate training area. Please contact us to arrange.

Committee members offer their services with the expectation of assisting their organisation to solve problems and bring about improvements in the workplace. Often the best of intentions are undermined by lack of understanding about consultation processes, difficulties managing pressure from specific individuals or factions, and uncertainty about how to balance the apparently competing needs of various sections of the business. There are also challenges to be faced in working with committee members themselves, who may have vastly different perspectives and skills to one’s own.

This Effective Workplace Committees course is designed to give employees the tools to work effectively and productively as effective members of their workplace committee. It is delivered by a registered Psychologist with over 20 years of experience and may also be tailored to workplace teams.

This course can be customised to meet your specific workplace needs and is able to be delivered at IOH or on-site at your workplace. Please call to arrange a suitable training time.

Duration

4 Hours

Cost

$295.00 per person (GST free)

Effective Workplace Committees Course Details

Review the role of the consultative committee

• Understand what constitutes effective consultation
• Recognise lines of communication to and from the committee
• Recognise common challenges facing committee representatives including the management of constituent’s expectations

Recognise processes which commonly occur in committees

• Identify the states of group development and accompanying processes
• Understand the differing roles which committee members play; acknowledging weaknesses and working with strengths

Learn communication skills for effective consultation and committee participation

• Recognise and practice the skills required for effective listening
• Getting heard without getting off side – appropriate use of assertiveness

Manage and Resolve Conflict

• Recognise preferred conflict handling styles
• Develop skills for managing emotions when there is a difference of opinion
• Learn how to map the concerns of all parties in order to design workable solutions to complex problems

Delivery

Training is delivered face to face.

Award and Recognition

Successful participants will be awarded with a Statement of Attendance. 

The Work Health and Safety Act 2011 allows for Health and Safety Representatives (HSRs) and Health and Safety Committees (HSCs) as part of consultation arrangements. This three day course provides the knowledge and skills required to assist HSRs and Committee members in effectively fulfilling their roles. Training incorporates multiple group work activities and a practical activity to undertake a workplace inspection at a local workplace, enabling participants to put their knowledge and skills into action. Furthermore relevant case studies, DVD clips and participant’s own workplace policies, procedures and WHS documentation are utilised during the training to enhance relevance. Trainer’s are experienced WHS professionals, SafeWork NSW approved  trainers and WHS management systems auditors, so they bring a wealth of knowledge and experience to the learning environment.

Course Outline

• WHS Legislation Overview/Key Changes
• WHS Duty Holders (Definitions and Responsibilities)
  – PCBU
  – Worker
  – Others
  – Officers
• Systematic management of WHS
• Components of a WHSMS
• Barriers to effective workplace health and safety
• What is Reasonably Practicable
• Due Diligence Requirements
• Australian WHS Statistics
• Functions of the Regulator
• Offences and Penalties
• Nature of Consultation as required by law
• Consultation Arrangements
• Effective and meaningful consultation
• Inductions, Training and Competency
• Health and Safety Representatives Powers and Functions
• Investigating/inquiring into WHS issues
• Cessation of unsafe work
• Health & Safety Committees
  – Functions of the committee, Roles of members including chairperson, secretary and PCBU representatives
• HSC Constitution/Terms of Reference
• Helpful Meeting Skills
• Agendas and Minutes
• Problem Solving
• WHS Issue Resolution
• Assisting with and reviewing policies, e.g. the WHS Policy
• Notifiable Incidents
• Injury statistics
• WHS Programs
• Risk Management
  – Hazard identification, Risk assessment, Risk control, Time frames for action
• Emergency preparedness
• Contractor Management
• Workplace Inspection Checklists
• Workplace Inspection Off Site Activity
• Workplace Inspection Schedule
• Planning an Annual Safety Schedule of Safety Activities/Reviews/Drills/etc.
• Incident Investigation, Causes of Incidents Theories, Root Cause Analysis
• Leading and Lagging Indicators
• WHS Positive Performance Indicators

HSRs and HSCs provide an effective way for the PCBU to meet their obligation to consult with workers on work health and safety matters. They are valuable resources in promoting health and safety information to workers. They play an active role in assisting the PCBU to protect workers against risks. They assist in developing a stronger commitment to safety from workers by involving them in decisions on how to manage risks and getting timely resolution of health and safety issues.

Cost

Obligation free quotes are provided for group bookings per organisation depending on duration and participant numbers and delivered at your site.

Please give us a call to discuss your requirements.

Delivery

Training is delivered face to face by SafeWork NSW Approved Trainers, however please note this is not a SafeWork NSW Approved Course. See the HSR 5 Day Initial Course for SafeWork NSW Approved Training.

Award and Recognition

Successful participants will be awarded with a Certificate of Attendance. 

What Does Due Diligence Mean in Theory and in Practice 

This is a facilitator led workshop designed for executive management teams and boards of directors to brainstorm how they are demonstrating all that is reasonably practicable to fulfill their due diligence duty.  The workshop addresses the six due diligence elements below, spending about 15 minutes on each one, considering how to best meet the responsibilities and whether any additional actions could be taken.

Prior to the workshop being delivered the facilitator will liaise with the business to gain an understanding of the current level of compliance relating to the WHS due diligence and may require relevant WHS documentation to be used during the workshop to enhance the workshop outcomes. Facilitators are SafeWork NSW approved trainers and WHS Management System Auditors who have experience across a broad range of industries.

Workshop Outline

1. Acquire and keep up to date knowledge of WHS matters – what the WHS Act requires and how individual officers are complying with this requirement/current legislation and industry issues/technical, situational and strategic knowledge? What else can be done? Penalties for breach of the duty to exercise due diligence by an officer.

2. Gain an understanding of the nature of the operations of the business or undertaking of the PCBU and generally the hazards and risks associated with those operations – how this is being addressed for each business unit, for contractors and other workers, for new processes, changes, modifications, new projects, etc. incl. psychological health? How else this could be done? What evaluation of adequate controls and residual risk is undertaken? What documentation is there that demonstrates due diligence activities by each individual officer?

3. Ensure the PCBU has available for use, and uses, appropriate resources and processes to eliminate or minimise risks to WHS from work carried out as part of the conduct of the business or undertaking – what is required for WHS and making decisions about procedures and resources/effective technology in place for WHS. How individual officers ensure the procedures and resources are used? What evidence is there of effective consultation to all workers and other duty holders? Is the role of the HSC maximised? How do officers check there is an effectively utilised WHSMS? How resource allocation to WHS matters (safe plant, maintenance, training, etc.) is scrutinised/considered? What other influences impact WHS e.g. financial, culture, business expectations, deadlines. Effective health and safety leadership model.

4. Ensure the PCBU has appropriate processes for receiving and considering information regarding incidents, hazards and risks and responding in a timely way to that information – including reporting of incidents and emerging hazards and risks, collection and analysis of data, benchmarking, review of safety plans, priorities, targets, achievements, weaknesses. What further action/consultation is then required? Ensuring reasonably practicable steps have been taken. What the officers understand of timely response and how their responses are documented and demonstrated?

5. Ensure that the PCBU has, and implements, processes for complying with any duty or obligation of the PCBU under the WHS Act – e.g. adequate processes for reporting notifiable incidents/adequate compliance with the duty to consult, cooperate and coordinate – how this is currently undertaken and whether this model is the most effective and meaningful option. Compliance with notices. Provision of training and instruction to workers, etc.

6. Verify the provision and use of the resources and processes referred to above – active verification methods such as inspections, testing of practices, auditing and board level reporting and how each officer can show due diligence of verification. Appraisal and review of the contribution of executives and managers to the performance of health and safety. Continual improvement reviews.

Duration

2 hours, however may run slightly longer depending on group knowledge and questions.

Cost

$330.00 per person (GST free). For group bookings please call for an obligation free quote (GST free).

Delivery

Training is delivered face to face.This course can be customised to meet your specific workplace needs and is able to be delivered at IOH or on-site at your workplace. Please call to arrange a suitable training time.

Prerequisite

It is preferred and advised that participants have previously attended WHS Legislation for Officers.

Award and Recognition

Successful participants will be awarded with a Certificate of Attendance.

The world of work is changing and managers and supervisors are increasingly being required to confidently handle complex interpersonal issues in the workplace with workers, colleagues and clients. 

Conflict Resolution training is delivered by a registered Psychologist with over 20 years of experience and provides on understanding of an individual’s conflict handling style and conflict resolution strategies.

People who use effective communication strategies are better able to state their honest concerns and listen to the concerns of others without feeling under threat or handling themselves in a manner that threatens others. They know the importance of managing relationships so that they are preserved and valued, despite differences of opinion. 

Duration

1/2 day or 1 day workshop options to suit the specific needs of your organisation.

Cost

Obligation free quotes are provided per organisation depending on duration and participant numbers. Please give us a call to discuss your requirements.

The Confined Space Rescue Course is based on the procedures to be followed in the event of a Confined Space Incident. It is tailored to provide the skills necessary to safely retrieve workers from a confined space. This course is developed and delivered by experienced rescue instructors with practical rescue experience within the Emergency Services. It is a hands on course with over 70% of the time spent practicing rescue scenarios.

Course Outline

• Legislation and the requirements for rescue
• Accessing a casualty in a confined space
• Communication during Confined Space Emergencies
• Developing emergency procedures
• Developing rescue procedures
• Confined space rescue equipment
• Initiating emergency procedures
• Responding to a rescue incident
• The Dynamic Risk Assessment
• Packaging a casualty in a stretcher
• Vertical and horizontal extrication of a casualty

The Enter and Work in Confined Spaces 1 Day Course is designed for Basic Confined Space Entry into simple structures. Whilst the course covers atmospheric monitoring as per WHS requirements, please note the formal Gas Testing and Observe Work Permit Qualifications are not able to be awarded in the one day option, although some information from these units is covered. 

Depending on your work and industry requirements, this option may or may not be sufficient. Where formal atmospheric monitoring qualifications are required by the industry participants will need to complete the two day Enter and Work in Confined Spaces course.

This course awards participants with an industry specific, Nationally Accredited Statement of Attainment in Enter and Work in Confined Spaces. The course is aligned with the Work Health and Safety Legislation, the National Codes of Practice and relevant Australian Standards.

Training and assessment delivered on behalf of Emergency Management Services RTO 91763 

For persons working in, supervising or acting as standby operating within or on a confined space. Participants are awarded industry specific competencies and a Nationally Recognised Qualification.

This course covers the specific industry requirements for the mining and resource sector, civil and general construction industry through to the manufacturing and process industry. Constructed based on the requirements of the Work Health and Safety Regulations 2011, The Confined Space Code of Practice and Australian Standard AS2865.2009, this course exceeds the minimum requirements for all persons working in, around or on Confined Spaces. This course does not include Breathing Apparatus, Atmospheric Monitoring or Rescue Qualifications in Wollongong.

Training and assessment delivered on behalf of Emergency Management Services RTO 91763

Is confined spaces training necessary for your work?

RIIWHS202E Enter & Work in Confined Spaces – 2 Days Public Course Dates

The Confined Space Awareness course is designed for persons who supervise, design, distribute or work on a site with confined spaces. This course does not provide the skills or qualification to enter or work within a confined space.

The Confined Space Awareness Course is based on the requirements of the Work Health and Safety Regulations 2011, the Confined Space Code of Practice and Australian Standard AS2865. It provides an overview of what Confined Spaces are, the Work Health and Safety requirements and hazards associated with Confined Spaces. This course does not provide any Entry, Breathing Apparatus or Rescue qualifications.

Training and assessment delivered on behalf of Emergency Management Services RTO 91763