HLTAID011 Provide first aid supersedes HLTAID003.  Also known previously as both Senior First Aid and then Apply First Aid (HLTFA311A), this 1 day course is suitable for workplace first aid officers or anyone who wishes to gain valuable skills to deal with emergencies and preserve life. This course focuses on practical skills and ensuring the student gains confidence to help others in an emergency.

"Staff left the course with renewed confidence."
Operations Manager
Building Services and Facilities at major university

* Training and Assessment delivered on behalf of HealthCorp – RTO 91222

HLTAID011 Provide First Aid Public Course Dates



09:00 – 16:30

$160.00 per person


09:00 – 16:30

$160.00 per person


09:00 – 16:30

$160.00 per person

HLTAID011 Provide first aid

Course Details

Participants will be required to demonstrate the following tasks at least once in line with state/territory regulations, first aid codes of practice, ARC guidelines and workplace procedures.

Participants will be required to demonstrate the following techniques:

  • checking for response and normal breathing
  • recognising abnormal breathing
  • opening and clearing the airway
  • using correct hand location, compression depth rate in line with the ARC recommended ratio of compressions and ventilations
  • acting in the event of regurgitation or vomiting
  • following single rescuer procedure, including the demonstration of a rotation of operators with minimal interruptions to compressions
  • following prompts of an Automated External Defibrillator (AED)

Participants must also be able to conduct a secondary assessment looking for other injuries/illnesses that may be evident.

Participants must demonstrate they can follow workplace procedures for reporting details of the incident, including:

  • providing an accurate verbal report of the incident
  • completing an incident, injury, trauma and illness record
  • responding to at several simulated first aid scenarios contextualised to the participant’s workplace/community setting.

Topics also covered include:

Legal, workplace and community considerations, such as:

  • stress-management techniques and available support following an emergency situation, including the psychological impact
  • duty of care requirements
  • respectful behaviour towards a casualty
  • own skills and limitations
  • consent requirements
  • privacy and confidentiality requirements
  • importance of debriefing

Considerations when providing first aid including:

  • airway obstruction due to body position
  • appropriate duration and cessation of CPR
  • appropriate use of an AED, including placement of pads
  • chain of survival
  • standard precautions and infection control principles

Course Fees and Payment

Course fee is $160 which includes course materials, refreshments and lunch. Payment Terms, Cancellation and Refund Policy – please refer to our Terms and Conditions on registration.


The practical face to face day focuses on learning and practicing first aid skills such as CPR, administration of auto injectors such as EpiPens and AnaPens, choking treatments, use of defibrillator and bandaging.

The variety of assessment tasks undertaken range from multiple choice & short answer questions, performance tasks & simulated workplace scenarios.


Participants may be required to complete pre-course work online for this course.  You will receive an email “invitation” following your registration which will provide you with details on how to enrol through our partner site.

Entry Requirements

Participants must have the physical capacity to perform 2 minutes of uninterrupted CPR on the floor.

Assessment Requirements

Individuals undertaking this course will be expect to complete both written and practical assessment tasks.


  • Participants MUST provide a USI number to the trainer on the day of training. Failure to provide this will mean that certification on completion of the course cannot be issued.
  • Current Driver’s Licence or Photo ID required for all participants as Evidence of Identity.
  • If you are re-certifying, you must bring evidence of your previous Certification such as your wallet size card or original certificate. This must be presented to your trainer on the day. For re-certification, your qualification cannot be expired. Proof of currency is always required to be submitted (allowance for ‘just expired’ may be made depending on the trainer).

Award and Recognition

Successful participants will be awarded the following National Units of Competency:

  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide first aid

Participants will be issued with an electronic certificate.

If participants wish to have an issue of paper certificates and/or wallet cards this may be at an additional cost and also attracts a postage and handling fee.


When enrolling in a Nationally Recognised training course you will need to obtain and provide your Unique Student Identifier (USI) Number. Certificates cannot be issued until the USI number has been provided.

Further information

A refresher course is recommended every three years for re-certification. The Australian Resuscitation Council recommends that CPR is renewed every 12 months. Furthermore industry or employer requirements may stipulate re-certification time frames.

Can I get sued if I try to help someone and something goes wrong?
First aid is about sustaining life and minimising further injury until emergency help arrives. Doing something is better than doing nothing. Having the knowledge and skills to assist in an emergency may make a significant difference to the outcome. As long as you make a reasonable attempt to help a person, the NSW Civil Liability Act 2002 (sometimes known as the Good Samaritan Act) states that individuals will not incur personal civil liability.

For more information please view NSW Civil Liability Act 2002.

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